Contact Us

To learn more about Naturasil and meet our founder CEO Bill Carlson:  Click Here

We want to answer any questions you may have. For some, homeopathy is a new concept, but that's where we come in. We live for homeopathy and spreading the word on how well it really works! One way or another, you can reach us just about any time of the day.

Customer Service is open 9 am - 5 pm EST Monday - Friday.

If you are calling during non-office hours or all lines are busy, please leave a message with your name and phone number, and we will get back to you as soon as possible.


Mailing Address:
     Nature's Innovation, Inc.
     5317 Palmero Court
     Buford, GA 30518


Questions, Customer Service & Return Requests:                            
     Toll-free:         (866) 371-2499           
     Local:             (770) 904-2499  
     Fax:                (678) 889-4480
     International:  001-770-904-2499 


Press & Media Inquiries:


*Bulk Inquiries:

*Please understand during the COVID-19 Pandemic that bulk inquiries are generally not discounted regardless of the quantity ordered, as our products raw materials are extremely difficult to source and manufacture at this time, making it very difficult to supply sufficient quantities while increasing the rarity of available product fueled by significant demand caused by the COVID-19 Pandemic. We feel fortunate to be able to supply any product at this time as many other suppliers simply can not sell product at any price.

Please know that we have not raised our BenzaRid Disinfectant per gallon prices in over 12 years, and our 32oz BenzaRid Disinfectant increased 15% in 2019 for the first time in 12 years due to import duties (increased 25%)

Bulk Orders  (55-330+ gallons or more) of BenzaRid Disinfectant by drum or 330 gallon IBC Tote are shipped via freight carriers, generally arranged by the purchaser or a we can supply a quote from our freight aggregator, F.O.B. our Headquarters in Buford, Georgia.


*Retail Inquiries:

 *Please understand that we are NOT accepting any retail applications for any brand, at this time. NO exceptions.  


Technical Support:


  • We respond to emails and message within 24 hours on weekdays. On weekends, we will respond at the latest by 12 pm EST the following Monday.
  • For information on how to order by fax or mail, please check Our Shipping page.
  • All returns must be have name, address and order number* on the outside of the package to be processed. Any returns received without this information will be refused or discarded.


Thank you for your interest in Naturasil. We look forward to hearing from you!